Countdown to IRIS Launch
Intouch Relocations is starting 2018 with a bang! With the launch of its new, custom built, fully integrated operating system in QUARTER one 2018.
IRIS (Intouch Relocations Information System) will be a game changer for Intouch Relocations and the relocation industry in our region, with the key benefits to our customers being:
- Enhanced service delivery
- Data security
- Real-time tracking and reporting
- Demonstrable Cost savings
IRIS will allow Intouch Relocations to seamlessly manage the delivery of relocation services across the Middle-East and Africa region with enhanced consistency and efficiency. The automation of administrative tasks allows our team to focus on what they do best – building relationships with customers, through meaningful interactions, to support their relocation journey.
IRIS will allow Intouch Relocations to deliver services in new and innovative ways, in response to the changing needs of customers. This potential creates many exciting opportunities.
IRIS will allow real-time reporting to clients who can access valuable data online to help them better manage their expatriate population wherever they are in The Middle East and Africa.
IRIS customer facing applications will enhance the customer experience, allowing them to make-to-order their experience, with ease of use and peace of mind, knowing their data is secure.
- Choice: IRIS offers transferees more choice and flexibility in their relocation process, allowing them to manage their tasks, timeline and customise support
- Self-Serve: transferees can use the online support features to ask questions and perform routine tasks through the platform in their own time
- One-stop-shop: The go-to platform for core relocation services and related ancillary services which can be managed effectively and delivered via the IRIS App
- Ease-of-use: the interface is designed to be user-friendly and intuitive
- Secure: the system is built to comply with GDPR and the highest standards of data security and protection of personal information
- Information: accurate information and local insight is available at the transferee's fingertips whenever and wherever they need it.
Look out for more updates soon!